Our strategy for high-margin growth and efficient capital use is based on five fundamental principles:
We believe we can serve our shareholders best by making our customers the focus of our work.
We know that the sustainability of our success is based on our reputation, our acceptance by society and our appeal as a company employing high-performing individuals.
We promote entrepreneurial decision-making in our local units and back these decisions up with an efficient global infrastructure.
We wish to expand in business segments in which we can earn more than our capital costs on a sustainable basis.
We will only satisfy our customers in the long term by offering them an entire range of outstanding products and services for their financial needs, including all-in solutions. For this reason we will also be increasing our offer of banking services in strategically important markets.
